Privacy Policy
This Privacy Policy explains how information about you is collected, used, and disclosed by Boomloop LLC ("Boomloop", “we” or “us”) when you use our website https://boomloop.co (“Website”) and our services (“Platform”) (collectively, “Services”), or when you otherwise interact with us. This Privacy Policy also describes your choices regarding use, access, and correction of personal information collected about you through our Services.
By accessing and using the Services, you acknowledge that you have read and understood this Privacy Policy. We may update this Privacy Policy from time to time. Changes will be indicated by revising the date at the top, and we may provide additional notice as needed.
INFORMATION YOU PROVIDE TO US
We collect information you provide directly through the Services, including:
- Name, email address, company name, postal address, phone number
- Information provided through forms, chat, or support requests
- Payment details (processed by Stripe per their privacy policy)
INFORMATION COLLECTED AUTOMATICALLY
When using the Services, we may collect:
- Log files: Browser type, IP address, pages visited, access times
- Cookies and tracking technologies: See our Cookies Policy for more info
INFORMATION FROM THIRD PARTIES
We may receive personal data from other platforms, such as Google, when you log in using single sign-on. This includes name and email as permitted by your profile settings.
USE OF INFORMATION
We may use your data to:
- Provide and maintain our Services
- Process transactions and deliver requested products/services
- Send technical notices and support messages
- Respond to inquiries and provide customer service
- Personalize user experience and optimize the platform
- Send marketing communications (where permitted)
- Improve the Website and detect/prevent fraud
- Comply with legal obligations
SHARING OF INFORMATION
We may share your information with:
- Service providers, vendors, and consultants working on our behalf
- Authorities or legal entities as required by law
- Third parties involved in any business transfer or merger
- Analytics and marketing platforms (e.g., Google Ads, Meta Ads)
- Your consent or direction
We may also share aggregated or de-identified data for analytical purposes.
LEGAL BASIS (FOR EU USERS)
We process your data under the following lawful bases:
- Consent (for marketing or optional data sharing)
- Contractual necessity (for service provision)
- Legitimate interest (e.g., platform improvement, security)
- Legal obligation (e.g., tax reporting, fraud prevention)
YOUR RIGHTS (FOR EU USERS)
If you are located in the EU, you may request:
- Access to your personal data
- Correction or deletion of your data
- Withdrawal of consent (where applicable)
- Objection to processing for marketing
- Complaint submission to your data protection authority
EXTERNAL LINKS
We may link to external sites. We are not responsible for the privacy practices or content of those third-party websites.
LOGIN FEATURES
You may register or log in using Google or other SSO providers. These services share limited information based on your settings. You can manage this within your third-party account settings.
ADVERTISING & ANALYTICS
We use platforms such as Google, Facebook, LinkedIn, and others for advertising and analytics. These may use cookies and tracking to measure performance and personalize ads. See our Cookies Policy for details.
CUSTOMER DATA
If we process data on behalf of a customer (e.g., your employer), you should direct any access or correction requests to them. We only use such data to provide the Services and support.
MARKETING
You may receive promotional emails if you’ve opted in or it’s in our legitimate interest. You can unsubscribe via the link in the email or by contacting us directly.
SECURITY
We use reasonable technical and organizational measures to protect your information. However, no internet transmission is 100% secure.
We retain data as long as needed for service delivery, legal compliance, or business purposes.
INTERNATIONAL TRANSFERS
By using our Services, you consent to your data being processed and stored in the U.S. or other countries where our systems or providers operate.
YOUR CHOICES
You may:
- Update your account information by logging in or contacting us at hello@boomloop.co
- Opt out of marketing via unsubscribe links or by contacting us
- Adjust cookie preferences in your browser
CONTACT US
If you have questions or concerns about this Privacy Policy, please contact us at:
Boomloop LLC
60 Calle Juan P Duarte
San Juan, PR 00917
Email: hello@boomloop.co